Type the email that you used for eSIM purchase to log in. You can order an eSIM using this link.

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Is my device compatible?

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About UNISIM

What is an eSIM?

eSIM is an electronic analog of a regular SIM. Devices, that are compatible with eSIM, have a special built-in chip that is used to store the eSIM data after purchase. It allows you to buy and install UNISIM in any country without leaving your home.

How does UNISIM and your balance system work?

International eSIM from UNISIM allows you to use high-speed mobile data in more than 170 countries. You only need to install our eSIM once.

Every time you visit a new country, UNISIM automatically connects to Internet in a few minutes upon arrival.

UNISIM’s balance can be spent on mobile data in all supported countries. You pay only for each used KB of data according to our rates. Funds are deducted from your balance. If you do not use UNISIM, your balance is going to be saved indefinitely until you use it next time.

UNISIM supports only mobile data?

Correct. UNISIM does not support SMS and voice calls yet, but we are working on adding these features in the near future.

How can I check my balance?

The balance can be checked through your personal accountpersonal account and mobile app (download it on the App Store and Google Play). To sign in, click on the icon in the upper right part of our website, enter your email and open the link from the received email. After logging in, click on the green arrow in the eSIM you are interested in to update the balance.

Do you have a mobile app?

Yes, you can download our mobile app from the App Store and Google Play.

Do you have a personal account, how does it work?

Click on the icon at the top of our website or herehere to access your personal account. Enter the email which was used for eSIM purchase. In a few seconds you will receive an email. Click on the link in the email — you are authorized. Authorization lasts for 4 weeks.

You can also install our mobile app on the App Store and Google Play.

You can check and top up your balance, view the history of operations, and use our referral program.

Using the referral program, you can get bonuses from UNISIM recommendations and spend them for free mobile data. You can learn more about the program here.

Is my device compatible with eSIM?

To check if your device supports eSIM please type *#06# in phone dial mode. If you have an EID number, your device is compatible with eSIM. You can also check if your model supports eSIM in the special section on our website.

Can my main SIM stay active while using UNISIM?

Yes, eSIM works as a second SIM. You need to configure the device so that the mobile data works from UNISIM, voice call and SMS from your main SIM.

Please note that the provider of the main SIM card may charge an additional fee for roaming voice calls and SMS.

Is UNISIM suitable for a trip with several countries?

UNISIM is especially good in routes that include several countries. You get connected to Internet in a few minutes after turning on our eSIM in a new country. A single eSIM and the same balance is used for each new country of your trip. And you pay only for each KB of used data – without hidden payments, fees or minimal spends.

Wouldn’t it be easier to buy a foreign SIM abroad?

Buying an eSIM or a regular SIM abroad can cause you more difficulties. Using UNISIM is more convenient:‍
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- With UNISIM you will be online the moment you enter a new country. You can immediately get in touch with your close people and answer important messages or emails.
- UNISIM rates are transparent and straightforward. Tourist SIMs from foreign Carriers often include unexpected spendings, including a paid SIM issue.
- While purchasing UNISIM, you don’t need to stand in queues, provide passport details and interact with staff who don’t speak your native language.

Are there any fees or other hidden payments?

UNISIM has no subscription fees or other hidden service charges. The funds deposited to the balance are spent only to pay for used mobile data.

UNISIM can’t automatically connect. What should I do?

If UNISIM doesn’t connect to any network automatically in 5 minutes, you can select a network manually. We recommend that you check data rates and networks list of the country you are visiting before arrival.

How to manually select a network on iOS: go to Settings → Mobile Service / Cellular → Select UNISIM in SIMs list → Network Selection → Turn off "Automatic". Wait for a few minutes and select the Network you want to connect to.

How to manually select a network on Android: go to Settings → Network and Internet → SIMs→ Select UNISIM in SIMs list → Turn off "Automatic". Wait for a few minutes and select the Network you want to connect to.

Can I make voice calls and send/receive SMS with UNISIM?

Our eSIM is valid only for mobile data. We do not support voice calls or SMS yet, but you can make online calls in messengers and other apps. Our eSIM does not have a phone number. We are working on adding these features soon.